Terms of Service
LAST UPDATED 8 OCTOBER 2026
THE SERVICE
Coteclat LLC provides AI-powered business software — CRM, invoicing, GIS mapping, media management and related tools — on a subscription basis. Your account gives your members access under the roles you assign. These terms, together with the registration terms you accepted when your account was created, are the agreement between us.
YOUR DATA
You own your data. Where your data includes personal information about other people, you are the controller and we are your processor: we process it only on your documented instructions, keep it confidential, apply appropriate security, use only the sub-processors named in our Privacy Policy, help you answer requests from the people concerned, tell you without undue delay if there is a breach, and delete or return it when the service ends. You are responsible for having the right to upload what you import.
OUTSIDE AI SERVICES
An agent you hire may send what its card says to the outside AI service its card names, to do the job you ask of it. When you hire it, the app first tells you what data it sends and to whom and asks your permission first; nothing is sent until you allow it. You can turn it off at any time in the settings of the page the agent is on, and the agent then sends nothing. That service handles what it receives under its own privacy policy.
ACCEPTABLE USE
No unlawful content, no attempts to breach account isolation or the FROST Identity layer, no resale of the service without an agreement.
AVAILABILITY
We aim for continuous availability. The service is provided as-is and as-available, without warranties of any kind to the fullest extent the law allows. Planned maintenance is announced in advance whenever possible.
BILLING
Usage is metered in MTOK, which are prepaid, closed-loop billing credits: not a cryptocurrency, not tradeable, not an investment. Subscription prices are shown per month and any minimum commitment is stated at checkout before you pay. Subscriptions renew for the same term unless you cancel before the renewal date, and you can cancel at any time from your account page or by writing to us. Purchased MTOK are non-refundable once consumed; if we close your account for any reason other than fraud, abuse, unlawful use, non-payment or breach of these terms, unused purchased MTOK are refunded.
SUSPENSION AND TERMINATION
You may close your account at any time. We may suspend or close an account for fraud, abuse, unlawful use, non-payment or breach of these terms, and we will tell you why. On closure your subscriptions are cancelled with no further charges.
LIMITATION OF LIABILITY
To the fullest extent the law allows, neither party is liable for indirect, incidental or consequential loss, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose. Nothing here limits liability that cannot be limited by law.
GOVERNING LAW
These terms are governed by the laws of the State of Wyoming, and the state and federal courts located in Wyoming have exclusive jurisdiction, without regard to conflict-of-laws rules.
CHANGES
If we change these terms we update the date above and, for material changes, tell account holders by email before they take effect.
CONTACT
Questions about these terms: LARRY@POSITIVEFEEDBACK.AI.